privacy agreement

 

 

Update date: February 1, 2023

 

Effective date: February 1, 2023

 

 

respected user:

 

This application is a mobile game service product provided to you by Hong Kong Interactive Network Technology Co., Ltd. (hereinafter referred to as "Interactive"). Interactive respects your personal information and data and will do its best to protect the safety and reliability of your personal information and data. This policy applies only to user information and data collected and stored by this application. Please read carefully, understand and agree to this Privacy Agreement before using this application. This policy sets out how we collect, use, disclose, process and protect the information you provide to us when you use this application. If we need you to provide certain information to verify your identity when using this product and to connect services to our third-party service providers, we will use this information in strict compliance with this privacy agreement.

 

If you have started using this application, it means that you have read, agreed and accepted all the terms described in this privacy agreement, as well as any changes we may make at any time in the future. In addition, you need to promise that you are an adult when you start using this product. If you are a minor, your guardian needs to agree to your use of this product and agree to the relevant terms of service and privacy agreement.

 

 

 

1. We will collect and obtain your personal information through the following channels:

 

1. Information you provide. For example:

 

(1) Information you provide to us when registering an account for interactive services or using interactive services;

 

(2) Shared information you provide to third parties through interactive services, and information stored when you use interactive services.

 

2. Your information shared by third parties. That is, shared information about you provided by third parties when using interactive services.

 

3. Your information we obtain. When you use interactive services, we collect, summarize, and record information, such as log information, location information, and device information.

 

2. We will collect and use the following types of your personal information for the following purposes:

 

We need to remind you in particular that because we have many products and services and the content we provide you is also different, the relevant business functions (including the type of your personal information they collect) will also vary depending on the products/services you choose. The content varies, please refer to the actual product/service used. In addition, you understand and agree that we hope that the products and services we provide you are perfect, so we will continue to improve our products and services, which means that with the iteration, expansion, upgrade, etc. of products and services , we may frequently launch new services or business functions or reclassify business functions, and may need to collect new personal information or change the purpose or method of using personal information. If we want to use your personal information for other purposes not stated in this policy or collect additional personal information not mentioned in this policy, we will separately obtain your information through page prompts, interactive processes, website announcements or other methods in accordance with the law. agree. During this process, you can contact us and we will answer you as soon as possible.

 

1. Help you complete registration and login. In order for us to provide you with continuous and stable services and ensure the security of your use of interactive services, we need you to provide basic registration or login information and create your account, username and password.

 

2. Maintain the normal operation of basic functions. During your use of our services, we will provide you with basic functions, identify abnormal account status, understand product adaptability, and ensure the network and operational security of interactive services to maintain the aforementioned basic functions. During normal operation, we may directly or indirectly collect, store, and associate information about the services you use and how you use them. This information includes:

 

(1) Log information: When you use our services, we will silently collect your detailed usage of our services in the background and save them as relevant network logs. For example: your login account, IP address, telecom operator, network environment, access date and time.

 

(2) Equipment information: We may receive and record information related to the equipment you use. For example: device model, operating system and version, client version, device resolution, package name, device settings, process and software list, device identifier, software and hardware feature information, device location-related information (such as IP). In order to collect the above basic personal device information, we will apply for permission to access your device information. We collect this information to provide you with our basic services and basic functions. If you refuse to provide the above permissions, you may be unable to use the interactive Serve. Please note that individual device information and log information are information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or combine it with personal information, such non-personal information will be treated as personal information during the period of combined use, unless we obtain your authorization. Unless otherwise provided by laws and regulations, we will anonymize and de-identify such personal information. During the period of combined use, this information will be treated and protected as your personal information in accordance with this policy.

 

3. Provide you with customer service or other user response functions. When you contact our customer service or use other user response functions (such as making complaints or suggestions, other customer complaints and needs), we may need you to provide necessary personal information to match and Verify your user identity to protect your account and system security. We may also save your contact information (used when you contact us or other contact information you actively provide to us), your correspondence/call records and content with us, and other necessary information related to your needs, In order to contact you or help you solve problems, or record the solutions and results of related problems.

 

4. Your personal information we collect through indirect means: Based on the interactive services you choose to use, we may obtain relevant information you authorize to share from affiliates and third-party partners. For example, when you use an account on a third-party platform to log in to an interactive service, we will obtain the relevant information under the third-party account based on your authorization (including: user name, nickname, avatar, subject to your authorization). And after you agree to this policy, your third-party account will be bound to your interactive service account, so that you can directly log in and use interactive services through your third-party account. We will collect and use your information in compliance with relevant laws and regulations, in accordance with agreements with affiliates or third-party partners, and on the premise that we are convinced that the source of the information provided by them is legal.

 

5. Provide you with security guarantee to improve the security of your use of the services provided by us and our partners, protect your personal and property safety or that of other users or the public from infringement, and better prevent phishing websites, fraud, network vulnerabilities, and computer viruses. , network attacks, network intrusions and other security risks, and more accurately identify violations of laws and regulations or interactive service-related agreement rules, we may collect, use or integrate your account information, transaction information, device information, log information and our associated The company and partners obtain information authorized by you or shared in accordance with the law to comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.

 

6. You understand and agree that some individual services may require you to enable specific access permissions on your device to collect and use the information involved in these permissions. For example:

 

(1) After you enable storage permissions, you allow us to access your storage space so that you can download and save content, or implement corresponding services and other functions through caching;

 

(2) After you turn on the device information permission, you allow us to obtain your device information as a unique identifier of your device in order to provide you with page displays that better suit your needs, recommend personalized content, and understand product suitability. , identify abnormal conditions and ensure the network and operational security of interactive services;

 

(3) After you turn on the permissions for the photo album and/or camera (camera), you can upload and take photos/pictures/videos, publish information and comments, live video broadcast, or communicate with customer service to provide proof; when you need to close these Most mobile devices will support your request if you require functional permissions. For specific methods, please refer to or contact the service provider or manufacturer of your mobile device. Please note that when you turn on any permission, you authorize us to collect and use relevant information to provide you with corresponding services. Once you close any permission, you cancel the authorization, and we will no longer continue to collect and use relevant information based on the corresponding permissions. Using relevant information, we cannot provide you with services corresponding to this permission. However, your decision to turn off permissions will not affect the previous collection and use of information based on your authorization.

 

7. Exceptions to Obtaining Authorization and Consent According to relevant laws and regulations, the collection of your information does not require your authorization and consent in the following situations:

 

(1) Directly related to national security and national defense security;

 

(2) Directly related to public security, public health, and major public interests;

 

(3) Directly related to criminal investigation, prosecution, trial and execution of judgment;

 

(4) To protect your or other individualslife, property and other major legitimate rights and interests but it is difficult to obtain your consent;

 

(5) The personal information collected is disclosed to the public by you yourself;

 

(6) Necessary to sign and perform the contract according to your requirements;

 

(7) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

 

(8) Necessary to maintain the safe and stable operation of interactive services, such as discovering and handling product or service failures;

 

(9) Necessary for conducting legitimate news reporting;

 

(10) When it is necessary to carry out statistical or academic research in the public interest, and when the results of academic research or description are provided to the outside world, the information contained in the results will be de-identified;

 

(11) Other situations stipulated by laws and regulations.

 

8. Tips on sensitive personal information

 

Sensitive personal information refers to personal information that, once leaked, illegally provided or misused, may endanger personal and property safety, and can easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. The above information provided by you or collected by us may include your sensitive personal information, such as ID number, personal biometric information (including facial recognition features, voiceprints, etc.), bank account number, communication records and content, and property information. , credit information, whereabouts, accommodation information, health and physiological information, and transaction information. Please be careful and pay attention to your sensitive personal information. You agree that we can process your sensitive personal information in accordance with the purposes and methods described in this policy.

 

3. How we use cookies and related technologies

 

We or our third-party partners may collect your information by placing secure cookies and related technologies in order to provide you with a more personalized user experience and services. We will strictly require third-party partners to comply with the relevant provisions of this policy. You can also manage cookies through your browser settings. However, please note that if you disable cookies, you may not be able to enjoy the best service experience, and some services may not work properly.

 

4. How we store and disclose your information

 

In order to fulfill our contractual obligations to you, namely: to provide you with products and services, your personal information will be processed on our servers. --Based on fulfilling legal or contractual obligations, preventing technical or security issues, protecting the rights and interests of others, public interests or other reasonably necessary reasons, we should disclose your personal information to judicial agencies, law enforcement entities or other authorized entities.

 

5. How do you manage your own information?

 

5.1 You can access, modify and delete the registration information and other personal information you provided during the use of our services, or you can contact us according to the notice guidelines. The scope and manner in which you can access, modify and delete your personal information will depend on the specific services you use. For example, if you want to stop sharing your geolocation information when using geolocation-related services, you can stop sharing by turning off the location function of your mobile phone, software and hardware service providers, and communication service providers. It is recommended that you read the relevant guidelines carefully. .

 

5.2 We will collect and use your information only to implement the functions of our products or services as described in this policy. If you find that we collect and use your personal information in violation of laws, administrative regulations or the agreement between the two parties, you can ask us to delete it. If you find that there are errors in your personal information that we collect and store, you can also ask us to correct it. Please contact us via the contact information listed in this policy.

 

5.3 When you access, modify and delete relevant information, we may ask you to perform identity verification to ensure the security of your account.

 

5.4 Account cancellation: You should submit an account cancellation application to us at least 1 month after you last modified the password protection measures of your game account (including password, mobile phone, ID card, etc.). When you apply, you should provide us with complete and correct account registration information (including but not limited to personal identity information), consume all the virtual currency in the account or the game character bound to the account, and remove the account password protection measures. After we review that you meet all the above conditions, we will cancel your game account in accordance with relevant regulations. You can contact us through the following contact information, and we will process it within 3 working days. Please use an email address that allows normal communication to contact us. (Contact email: easou.technology23@gmail.com)

 

5.5 Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all your requirements, and we will respond to your requests within a reasonable period of time.

 

6. Information we share We comply with laws and regulations and impose strict restrictions on the sharing of information, such as:

 

6.1 With your prior consent, we may share your personal information with third parties;

 

6.2 Only for the purpose of external processing, we may communicate with third-party partners (third-party service providers, contractors, agents, advertising partners, application developers, etc., for example, to send emails or push notifications on our behalf) share your personal information with service providers, map service providers that provide location services to us) (who may not be located in your jurisdiction) and let them follow our instructions, privacy agreements, and other relevant confidentiality and security measures. We process the above information for the following purposes:

 

6.2.1 Provide you with our services;

 

6.2.2 To achieve the purposes described in the "How we use the collected information" section;

 

6.2.3 Fulfill our obligations and exercise our rights in this policy;

 

6.2.4 Understand, maintain and improve our services.

 

If we share your information with the above-mentioned third parties, we will use encryption, anonymization and other means to ensure the security of your information.

 

6.3 As our business continues to develop, when mergers, acquisitions, asset transfers and other transactions result in the sharing of your personal information with third parties, we will inform you of the relevant situations through push notifications, announcements, etc., in accordance with laws and regulations and not less. Continue to protect your personal information to the standards required by this policy or require new managers to continue to protect your personal information.

 

6.4 We will use the collected information for big data analysis. For example, we use the information we collect to form city heat maps or industry insights reports that do not contain any personal information. We may disclose to the public and share with our partners statistically processed information that does not contain identifying content to understand how users use our services or to let the public understand the overall usage trends of our services.

 

6.5 We may disclose your personal information for the following purposes:

 

6.5.1 Comply with applicable laws, regulations and other relevant provisions;

 

6.5.2 Comply with court judgments, rulings or other legal procedures;

 

6.5.3 Comply with the requirements of relevant government agencies or other legally authorized organizations;

 

6.5.4 We have reason to believe that we need to comply with relevant laws and regulations;

 

6.5.5 Reasonable and necessary purposes to implement relevant service agreements or this policy, safeguard social and public interests, and protect the personal and property safety or other legitimate rights and interests of our customers, us or our affiliates, other users or employees.

 

7. Information we may send to you

 

7.1 Information push

 

When you use our services, we may send you emails, text messages, information or push notifications. You can choose to cancel your subscription on your device by following our relevant tips.

 

7.2 Service-related announcements

 

We may issue service-related announcements to you when necessary (for example, when a service is suspended due to system maintenance). You may not cancel these service-related announcements that are not advertising in nature.

 

8. Location and period of storage of information

 

8.1 Where information is stored

 

We abide by laws and regulations and store users' personal information collected within the country.

 

8.2 Period for which information is stored

 

Generally speaking, we only retain your personal information for the minimum period necessary to fulfill the purpose. However, under the following circumstances, we may change the storage time of personal information in order to comply with legal requirements:

 

8.2.1 To comply with applicable laws, regulations and other relevant provisions;

 

8.2.2 To comply with court judgments, rulings or other legal procedures;

 

8.2.3 To comply with the requirements of relevant government agencies or legally authorized organizations;

 

8.2.4 We have reason to believe that we need to comply with relevant laws and regulations;

 

8.2.5 Reasonably necessary purposes to implement relevant service agreements or this policy, safeguard social and public interests, and protect the personal and property safety or other legitimate rights and interests of our customers, us or our affiliates, other users or employees.

 

When our products or services cease operations, we will notify you through push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period.

 

9. Information security

 

We provide appropriate security safeguards for your information to prevent loss, improper use, unauthorized access or disclosure.

 

9.1 We strictly abide by laws and regulations to protect userscommunication confidentiality.

 

9.2 We will use various security protection measures within a reasonable security level to ensure the security of information. For example, we use encryption technology (such as TLS, SSL), anonymization and other means to protect your personal information.

 

9.3 We establish special management systems, processes and organizations to ensure information security. For example, we strictly limit who can access information, require them to comply with confidentiality obligations, and conduct reviews.

 

9.4 If a security incident such as personal information leakage occurs, we will activate an emergency plan to prevent the security incident from expanding, and inform you in the form of push notifications, announcements, etc.

 

We may use your relevant information to provide you with advertisements that are more relevant to you on relevant websites, applications and other channels. You can learn more on the About Ads page.

 

10. Protection of minors

 

We attach great importance to the protection of minors' personal information. According to relevant laws and regulations, if you are a minor under the age of 18, we recommend that you obtain the consent of your parent or legal guardian before using the services of this game. If you are the guardian of a minor, if you have any questions about the personal information of the minor under your guardianship, please contact us through the contact information.

 

11. Scope of application

 

This policy applies to all our services. However, some services have their own specific privacy guidelines/statements that describe more specifically how we process your information in that service. If there is any inconsistency between this policy and the privacy guidelines/statement of a specific service, the specific privacy guidelines/statement shall prevail. Please note that this policy does not apply to services provided by other companies or individuals. For example, you use your WeChat account to log in to services provided by other companies or individuals.

 

Your use of such third-party services is subject to their privacy agreements (not this policy), and you need to read their policies carefully.

 

12. Independent third parties

 

Our products or services may access third-party plug-ins, link to third-party websites, or allow you to share part of the content of our products or services to third-party websites or applications (the above-mentioned third parties are collectively referred to as independent third parties). Different from the previous situation where you use a third-party account to log in to our products or services, under this clause we will not share the personal information you provide us with independent third parties, but independent third parties may independently collect, use, store and Share your personal information. Please be aware that in such circumstances, the separate collection, use, storage and sharing of your personal information by an independent third party will be governed by the independent third party's own privacy agreement rather than this Privacy Agreement. Please read this privacy agreement carefully. If you have any questions about it, you can choose not to use the services or functions provided by independent third parties. We will not assume any responsibility for the collection, use, storage and sharing of your personal data by independent third parties and their consequences.

 

13. Changes

 

We may revise the content of this policy from time to time. If such changes will cause a substantial impairment of your rights under this policy, we will notify you by prominently placing a prompt on the page, sending you an email, etc. before the changes take effect. In this case, if you continue to use our services, you agree to be bound by the revised policy.